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  1. Windows 11 Support - Brother USA

    Important Release Notes: We recommend running the Windows Update to apply KB5008215 to mitigate some USB connection issues with Windows 11. Contact your system admin or …

  2. Wireless Setup - Using the Wireless LAN Setup Wizard for Windows

    For Advanced Users: If you want to manually enter the IP address settings on your machine, click Change IP Address and enter the necessary IP address settings for your network. If the …

  3. Wireless Setup - Using the Wireless LAN Setup Wizard for Windows

    The settings will be sent to the machine. For Advanced Users: If you want to manually enter the IP address settings on your machine, click Change IP Address and enter the necessary IP …

  4. Brother machine has an invalid IP address (0.0.0.0 or 169.254.x.x ...

    Depending on the model of your router, access point, or switch, you may have link lights to indicate that a connection has been made. 2. Turn off the Brother machine, wait about 15 …

  5. How to Set up a LAN Connection for Your Brother Printer

    Connect using a computer 1. Make sure the Brother printer is not connected to the computer with a USB before you install the Brother software. 2. Connect a network cable from the printer's …

  6. Update the Firmware using the Firmware Update tool - Brother USA

    If you receive: Failed to connect to the Brother Internet Server. a. Make sure that your computer is connected to your network. b. Make sure your anti-virus software and firewall software are …

  7. Scan button is shaded in PaperPort 11, 12, or 14 SE - Windows 8, …

    To resolve this issue, you will need to install the PaperPort Scanner Connection Tool for Windows 8 (PPScnConnTool). You may need to re-run this tool whenever a new scanner is installed or …

  8. I cannot connect my machine to the wireless network.

    Confirm your IP address, Subnet Mask and other network settings with the Communication settings in the Printer Setting Tool. Refer to the FAQ: "Using the Communication settings (for …

  9. Download the Printer Settings Tool - Brother USA

    1. Open an Internet browser and browse to https://support.brother.com. 2. Click Downloads. 3. Do one of the following: - Type your model number in the field Search by Model Name: and then …

  10. The machine cannot print over the network. / The machine is not …

    Make sure that both the IP addresses and subnet masks of your computer and the machine are correct and located on the same network. For information on how to check the IP address and …