Contact centers have evolved far beyond phone banks and scripts. A modern contact center is now integrated with AI, analytics ...

Two companies helped law enforcement as they raced to identify the person who was responsible for a TikTok post that they ...

To enable Voice Isolation, you have to be on an active phone call, as the feature isn't located in Settings. Once activated, Voice Isolation will remain on for all future calls unless you manually ...

Oryx's expanded integration with Mango Voice comes on the heels of other recent AI feature additions, including a recent ...

Analyst Rajesh Kumar noted that while AbbVie has more limited exposure to key product patent losses and tariff impacts, its stock has had a nice run. HSBC boosted its price target to $225 from $210.

A new feature for iPhones screens calls, similar to a technology available for Android users. Here’s how to activate it.

An award-winning network: In an industry filled with competing claims, Verizon continues to stand apart. Covering 99% of the US population, they have won 35 consecutive J.D. Power awards for Network ...

David Hoppe, founder and managing partner of Gamma Law, which advises clients on technological issues, told CNET that because some states have consent rules on recording phone calls, anyone who uses ...

Google today detailed a handful of new and upcoming features for the Pixel Phone app, while officially detailing international expansion.

Open the Phone app. Start or answer a call. During the call, tap the More button. The call continues as normal, but the ...

Neon Mobile is flipping the script, offering users up to $30 a day for their phone calls to fuel AI innovation.