AT&T, Sprint, Verizon or T-Mobile -- you're almost certainly overpaying for service. In addition, all four have a business model that's based on cowardice. They've developed lousy, stinking, rotten ...

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Salesforce has cut 4,000 customer support jobs and replaced them with artificial intelligence (AI) agents, CEO Marc Benioff said recently. Benioff made the comments while discussing how the new ...

Klarna has been reassigning employees to customer support after being placed in its talent pool. CEO Sebastian Siemiatkowski said in February that "nothing will be as valuable as humans." Engineers ...

Salesforce CEO Marc Benioff has confirmed a major restructuring of the company’s workforce, cutting 4,000 support staff as artificial intelligence takes on a larger share of customer-facing operations ...

Cybersecurity company Zscaler warns it suffered a data breach after threat actors gained access to its Salesforce instance and stole customer information, including the contents of support cases. This ...

‘Ketamine Queen’ accused of selling fatal dose to Matthew Perry agrees to plead guilty The judge who refuses to bend to Trump’s will: ‘We’ll do what’s right’ U.S. Issues New Travel Warning as Disease ...

Micah McCartney is a reporter for Newsweek based in Taipei, Taiwan. He covers U.S.-China relations, East Asian and Southeast Asian security issues, and cross-strait ties between China and Taiwan. You ...

In hindsight I’ll say: I always thought going crazy would be more exciting—roaming the street in a bathrobe, shouting at fruit. Instead I spent a weary season of my life saying representative.

Lockheed Martin is tightening its relationship with hybrid-electric aircraft developer Electra after having helped fund the firm in 2022. The defence giant’s Skunk Works division has signed an ...

Valve has confirmed it is now working with more partners on officially licensed SteamOS devices. This update was shared through the recently revised SteamOS FAQ. Back in January, Lenovo was the only ...