Starbucks provides a counter-example to a broader restaurant industry trend. While many other chains are automating processes, especially with AI, the Seattle-based company is acknowledging that ...

While Starbucks didn't answer our questions about Green Dot Assist, the biz told attendees at its Las Vegas event that the GenAI tool was built using OpenAI technology hosted on Microsoft Azure. A ...

Sasha Rogelberg Updated June 12, 2025 Starbucks will pilot an AI chatbot to help baristas remember recipes and troubleshoot equipment problems. (effrey Greenberg/Universal Images Group—Getty Images) ...

Starbucks plans to let users set pickup windows manually after backlash over rigid timing. Control is itself a form of personalization—a reminder that AI works with the customer, not on them.

For Starbucks, AI will be going through the mounds of data it already has in areas like scheduling, inventory, and restaurant traffic. It will automate scheduling and inventory, and it will be ...

Chipotle, Starbucks, and McDonald's lead the AI-driven transformation, enhancing efficiency and personalizing customer experiences. AI technologies streamline operations, reduce waste, and offer ...

Starbucks is piloting Green Dot Assist, an AI assistant powered by Microsoft Azure's OpenAI, in 35 stores to enhance barista efficiency and reduce wait times. Expected to roll out across U.S. and ...

The average restaurant processes orders from 2.7 channels at any given time. A pioneer in the multichannel experience, Starbucks uses AI to improve its operations and to ensure that every guests ...

Starbucks has always been a digital innovation machine compared to other retail and beverage brands, but the company's tech efforts have focused increasingly on concepts like AI since former Adobe ...

Starbucks is brewing up big plans for the coming years. During an Investors Day event on Wednesday, Starbucks said it expects to grow to 55,000 locations by 2030 — around a 70% increase from the ...

Called the Digital Flywheel Program, Starbucks will implement AI technology in its popular Starbucks Rewards members' accounts, considering factors like order history, current weather conditions ...