Tiffany Furman joins the chain from The Habit Burger & Grill, where she helped oversee the brand’s transformation after its ...

The restaurant said its plan "Kentucky Fried Comeback" will put KFC "back on top" as America’s No. 1 chicken chain.

WorkTango reports that prioritizing employee engagement during mergers and acquisitions smooths transitions, boosts retention, and fosters success.

KFC is rolling out a 'Free Bucket On Us' offer to celebrate 75 years in the chicken game, inviting locals to enjoy some classic fried chicken with their online orders.

KFC is giving away free chicken buckets to customers who order online as part of a limited-time promotional campaign.

Tan-Gillespie acknowledges the brand has gone off course and needs to get back to its roots, which is exceptional chicken at ...

Chain offers free buckets of chicken to all customers in bid to boost its standing - KFC launched its “Kentucky Fried ...

This blog shares 14 proven tactics to help brands drive loyalty, increase repeat purchases, and grow customer value.

There’s still time to fix it. Reframing CX as a strategic, organization-wide discipline rooted in customer value can restore its impact and relevance.

AI-driven conversation intelligence is transforming how businesses interact with customers and unlocking new insights, boosting efficiency, and generating competitive advantages previously unavailable ...

This research undertakes a detailed examination of AR’s fundamental use for retail marketing, which lies in its unique ability to improve customer engagement and boost the quality of their in-store ...

Brightcove, the intelligent video engagement company, has today unveiled a bold new chapter in its evolution, signaling a renewed commitment to innovation, customer-centricity and meaningful ...