Zight now integrates with Zendesk, allowing support teams to embed screen recordings, GIFs, and annotated screenshots directly into tickets for faster, clearer responses. The new Request Video feature ...

There were plenty of developer-focused announcements at Google I/O today. Not too surprising, considering this is a developer’s conference. One of the announcements was the new Reply to Reviews API.

BELMONT, Calif., December 02, 2024--(BUSINESS WIRE)--RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered trusted business communications for companies of all sizes, today announced that it ...

WASHINGTON--(BUSINESS WIRE)--ibex (NASDAQ: IBEX), a leading global provider of CX technology & outsourcing solutions, today announced an integration with Zendesk (NYSE: ZEN), the leading customer ...

SAN FRANCISCO, Nov. 18, 2025 /PRNewswire/ -- Zendesk, a pioneer in AI-powered service, has deepened its long-standing collaboration with Microsoft to bring Zendesk's service directly into Microsoft's ...

SAN FRANCISCO--(BUSINESS WIRE)--Forethought, the human-centered AI platform, today announced that Solve – its sophisticated conversational AI agent that automatically answers common customer questions ...

NinjaOne Launches Zendesk Integration to Simplify IT and Boost Productivity New integration between automated endpoint management and service management leaders delivers a centralized platform for IT ...

Zendesk has further integrated its Web-hosted help desk application with Twitter, making it possible for customer service agents to monitor Twitter posts and act on them from within the Zendesk ...

If you want to provide exceptional customer service, the Zendesk support dashboard is a tool you don't want to miss. This cloud-based customer support platform is designed to help you manage your ...