While admitting that a software compatibility issue has resulted in instances of overbilling and underbilling, city and Texarkana Water Utilities officials insist that new water meters are functioning ...

During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...

ALBANY, Ga. (WALB) - Some Albany utilities customers say the city’s transition to the new Smart Meters aren’t making the grade during the first phase of the switchover. As we’ve reported the city is ...

Despite the U.S. government spending billions of dollars to encourage electric utilities to roll out the Internet-powered smart grid, the nation is at a critical stage for adoption of the ...

DAD-OF-TWO Jake Gordon has spent five years battling an energy giant over his dumb smart meter that has never worked. He’s ...

Energy watchdog Ofgem has confirmed a rule change that will start within days. It announced on Friday that customers experiencing delays or botched smart meter installations could be entitled to £40 ...

The embattled Harare Municipal Council has blamed water leakages for the soaring bills reported by residents following the rollout of newly ...

Smart meters provide detailed information so a customer can make choices about how and when to use energy and save money, according to Con Edison.

Brits have been warned about new regulations that could result in them receiving £40 in compensation payments. According to ...

More than 90% of US outages start on the distribution grid. Sense says smart meters can now detect faults in real time.