The Social Security Administration had its offices shuttered to the public except in “limited, critical situations” for two years due to the covid-19 pandemic. In April this year though field offices ...
The Social Security Administration (SSA) recently reassigned a small share of its field office employees in an effort to bring down lengthy wait times for the agency's national 800 phone number.
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Social Security explains who needs to report to offices, walks back cuts to phone services
The Social Security Administration walked back plans to reduce over-the-phone services, providing clarity to recipients on Wednesday about who has to verify their identity in person. The move comes ...
Philadelphia — For a “real lesson in torture,” try calling your local Social Security Administration office with a question. That’s what Marcia Chestnut, a 62-year-old former housekeeper from ...
The Social Security Administration said Wednesday it would modify its proposed new policy by forgoing an in-person requirement to verify the identity of account holders with Disability Insurance, ...
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