In healthcare C-suites across the country, patient experience is a top priority. From medical practices and ambulatory surgery centers to large hospital systems, leaders are rethinking every stage of ...

The healthcare industry is undergoing a significant transition period. Patients now expect the same level of convenience, personalization, and transparency from their healthcare providers that they ...

Every week, our organization receives an average of 8,000 patient comments. Most of them describe a range of experiences and journeys: anxiety, pain, and worry, but also respect, comfort, and ...

AI can help transform patient feedback into actionable insight, helping healthcare leaders detect trends, improve experience ...

The expert panel offers comprehensive insights on the patient journey for people with Alzheimer disease, highlighting symptoms, challenges, and the diagnostic process. [Dr Nair] Please describe the ...

Share on Pinterest Healthgrades has announced the 2024 recipients of the Patient Safety Excellence and Outstanding Patient Experience Awards. Tom Werner/Getty Images Healthgrades has announced the ...

Throughout my medical training and then practicing as an intensivist, my entire identity as a physician was rooted in being at the bedside. Healing, I believed, required proximity; only by being ...

Advance care planning by all races grew substantially from fall of 2019 through the middle of 2021 for patients at 22 clinics in New York through video intervention, a study published Feb. 24 in JAMA ...

Successful healthcare organizations can distinguish between the patient experience and the customer experience. Healthcare organizations need to focus on both the patient experience and the customer ...

University of Utah Health is committed to providing an exceptional experience for our patients. To learn how to improve, we send surveys to patients after most appointments, procedures, and ...

Individual survey items assessing patient experience in emergency departments largely capture a single overall experience rather than distinct aspects of care.