MUMBAI: Reserve Bank of India (RBI) governor Sanjay Malhotra has pulled up banks and financial institutions for masking ...

Speaking at the annual conference of RBI Ombudsmen on Monday, Malhotra highlighted concerning statistics showing that ...

RBI Governor Sanjay Malhotra asked banks to avoid calling customers repeatedly for ‘know your customer’ (KYC) documents.

The Reserve Bank of India (RBI) governor Sanjay Malhotra on Monday exhorted banks to provide services efficiently to ...

Since Sanjay Malhotra took office as governor in December, the Reserve Bank of India (RBI) has adopted a more accommodative ...

RBI Governor Sanjay Malhotra expressed concerns over the rise in customer complaints and urged bank and NBFC management to ...

RBI Governor urges banks to prioritize grievance redressal to improve customer experience and trust, highlighting systemic ...

RBI Governor Sanjay Malhotra urges banks to streamline KYC processes and enhance customer service. He criticized repeat ...

According to the RBI data, during 2023-24, the Centralised Receipt and Processing Centre and Offices of Reserve Bank of India ...

The governor of the Reserve Bank of India has said artificial intelligence could revolutionise the way lenders address customer grievances. Speaking at the annual conference of the RBI ombudsmen in ...

Malhotra rued that most banks and NBFCs have not enabled their branches or offices to access information from the central ...

The Reserve Bank of India and the Bank of Mauritius signed an MoU to promote the use of Indian and Mauritian Rupees for cross-border transactions. This agreement aims to optimize trade costs and ...