About 60% of U.S. adults say they read AI summaries at the top of search engine results, while about 30% say they don’t, and 10% are unsure. When a Google AI Overview accompanies search results, ...

Clockwise, from top right: An employee at an Amazon Web Services lab in Austin, Texas; a woman uses a smartwatch; a student before commencement at the University of Southern California; a person uses ...

This year’s Digital News Report marked a notable milestone: for the first time, social and video networks overtook news publishers as a source of news globally. As audiences continue to migrate toward ...

The fastest way to waste six months and a hiring budget is to hire NLP developers for a problem that's actually a chatbot application problem, or the reverse.

Americans use chatbots for a host of health-related reasons, from helping make diagnoses on their own to learning more about information they may have gotten from a doctor. Nearly all chatbot health ...

Enterprise AI has moved past chatbots and content generation into agentic AI. These systems plan a task, pull the tools or ...