I’m saying? That’s a lot of money and can make a HUGE difference in most peoples’ lives. And this TikTokker knows all about ...

(NNPA Newswire) – American Airlines continues to suffer a string of customer service problems, including severe charges of racial discrimination, sparking worldwide condemnation and a rethinking of ...

A family alleges American Airlines tried to force them to pay roughly $30,000 to change their itinerary after the airline switched the family's return ticket to leave from an airport in another ...

In an exclusive interview, American Airlines Chief Customer Officer Heather Garboden divulges how the company is building on lessons learned.