Listening is an intentional behavior. When you listen actively, you are present and focused on what the other person is saying because you want them to feel heard and valued. When your team feels ...

How to make other people feel heard and understood. When was the last time you practiced your active listening skills? HBR contributing editor Amy Gallo says it is a skill you need to practice. In ...

Few people are naturally gifted with the ability to be an active listener, but it's a skill that can make or break a leader. In fact, most people are not quite sure what active listening is, and ...

Leaders have an overwhelming number of responsibilities, often distracting or isolating them from others. Unfortunately, this sometimes impacts their ability to truly hear their team's concerns and ...

In my 10 years of leadership speaking and training, active listening has been the most commonly given leadership advice. Rather than passive listening to respond, active listening is fully focusing on ...

Most leaders know listening is crucial, but distractions, packed schedules, and our own mental monologues often get in the way. The key isn’t listening more—it’s listening better. In Radical Listening ...